Terms of service

Terms of Service – Iron Saddle

     Welcome to Iron Saddle. By accessing or using our website, you agree to comply           with and be bound by the following Terms of Service. Please read them carefully             before using our services.

Who We Are

  • Iron Saddle is an online store specializing in premium, made-to-order leather goods crafted with attention to detail and quality. We are committed to ethical production, high-quality materials, and exceptional customer service. Our products are manufactured and shipped worldwide through trusted production and logistics partners.

Comments

  • When visitors leave comments on our website, we collect the data provided in the comments form, along with the visitor’s IP address and browser user agent to help detect and prevent spam.

  • An anonymized string (hash) generated from your email address may be shared with Gravatar to check if you use their service. Once approved, your profile image may be publicly visible alongside your comment.

Media

  • If you upload images to our website, please ensure they do not contain embedded location data (EXIF GPS), as this information may be accessible to other users.

Cookies

  • Our website uses cookies to enhance your browsing experience:

  • • You may choose to save your name, email, and website in cookies for future convenience (valid for one year)
    • Temporary cookies are used to check browser compatibility (no personal data stored)
    • Login cookies last for two days, while “Remember Me” keeps you logged in for two weeks
    • Editing content may create temporary cookies that expire within one day

Embedded Content from Third-Party Websites

  • Our website may include embedded content such as videos or articles. This content behaves as if you have visited the third-party website directly and may collect data independently. We recommend reviewing their respective privacy policies.


Data Sharing

  • If you request a password reset, your IP address may be included in the reset email for security purposes.

  • We do not sell or misuse your personal data. Any data sharing is strictly limited to necessary services such as account management, payment processing, and order fulfillment.

Data Retention

  • • Comments and related metadata are stored indefinitely to streamline future approvals
    • Registered users’ profile information is stored securely and can be managed by the user
    • Users may view, edit, or delete their personal information (except usernames)
    • Website administrators may access this data for support and operational purposes

Your Rights

  • You have the right to:

  • • Request access to your personal data
    • Request corrections to inaccurate information
    • Request deletion of your data (subject to legal obligations)

Data Processing & Security

  • Visitor comments may be processed through automated spam detection systems. We take appropriate measures to ensure your data is handled securely and responsibly.

Customs, Duties & Taxes

  • International orders may be subject to customs duties, import taxes, or VAT upon arrival in your country. These charges are the responsibility of the customer.

  • Iron Saddle is not responsible for delays or additional charges caused by customs clearance procedures.

Limitation of Liability

  • Iron Saddle is not liable for:

  • • Shipping delays caused by courier services or customs
    • Incorrect shipping details provided by the customer
    • Losses occurring after the package is marked as delivered

  • We shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

Returns & Refunds

  • Please refer to our Return Policy for complete details.
  •  Returns are accepted within the specified return period
     Items must be unused and in original condition
    Return shipping costs are the customer’s responsibility unless the item is defective or incorrect
    Refunds are processed after inspection and approval of returned items

Contact Us

  • If you have any questions regarding these Terms of Service, please contact us:

  • 📧 Email: ironsaddleofficial@gmail.com

  • We are here to assist you and ensure a smooth shopping experience with Iron Saddle.

  • To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.