Shipping policy
At Iron Saddle, we are committed to delivering your orders safely, efficiently, and with complete transparency.
🕒 Order Processing & Estimated Delivery Time
After your order is confirmed, our team carefully prepares, processes, and ships your item.
You can expect to receive your product within 10–15 business days from the date your order is confirmed. This estimated timeframe includes order processing, fulfilment, quality inspection, dispatch preparation, and standard delivery within the United States.
Once your order has been dispatched, tracking details will be sent to your email so you can follow the delivery status of your package.
💸 Shipping Cost
We offer FREE standard shipping on all orders within the United States, with no minimum purchase required.
📦 Shipping Partners
We use trusted courier services such as:
• DHL
• FedEx
• UPS
• USPS
📧 Order Tracking
Once your order is shipped, tracking information will be sent to your email.
📝 Address Changes
If you need to update your shipping address, please contact us within 24 hours of placing your order.
Email: info@iron-saddle.com
📬 Delivery Information
If you are unavailable at the time of delivery:
• Someone else may receive the package on your behalf
• You may reschedule delivery using the tracking link
Please ensure your shipping address is accurate at checkout.
🔄 Returns & Return Shipping
Customers may request returns according to our Return Policy.
• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
• Items must be returned unused, in original condition, and in original packaging
📍 Contact Us
If you have any questions, please contact us:
Email: info@iron-saddle.com
Address: 6305 N Francisco Ave, Chicago, Illinois - United States (US), 60659
Phone: +1(872)325-6105