Terms And Conditions
Terms of Service – Iron Saddle
Welcome to Iron Saddle. Accessing or using our website signifies your agreement to these Terms of Service. Please read them carefully before using our services.
Who We Are
Iron Saddle specializes in premium, custom made leather goods expertly crafted with careful attention to quality and detail. We are dedicated to ethical production, premium materials and excellent customer support. All items on our website are manufactured and delivered worldwide through our trusted production and logistics partners.
Comments
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To identify and stop spam, we gather the information supplied in the comments form along with the visitor's IP address and browser user agent when they leave comments on our website.
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Gravatar may receive an anonymized string (hash) created from your email address to verify whether you use their service. Your profile picture may be made public along with your comment if it is accepted.
Media
Please make sure that any photographs you upload to our website don't have embedded location data (EXIF GPS), as other users might be able to access this information.
Cookies
Our website uses cookies to enhance your browsing experience:
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For future convenience, you have the option to save your name, email address and website in cookies (valid for one year).
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Temporary cookies are used to check browser compatibility (no personal data stored)
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Login cookies last for two days, while “Remember Me” keeps you logged in for two weeks
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Editing content may create temporary cookies that expire within one day
Embedded Content from Third-Party Websites
Our website may include embedded content such as videos or articles. This content behaves as if you have visited the third-party website directly and may collect data independently. We recommend reviewing their respective privacy policies.
Data Sharing
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For security reasons, your IP address might be included in the password reset email if you request one.
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We do not sell or misuse your personal data. Any data sharing is strictly limited to necessary services such as account management, payment processing, and order fulfillment.
Data Retention
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Comments and related metadata are stored indefinitely to streamline future approvals
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Registered users’ profile information is stored securely and can be managed by the user
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Users may view, edit, or delete their personal information (except usernames)
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Website administrators may access this data for support and operational purposes
Your Rights
You have the right to:
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Request access to your personal data
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Request corrections to inaccurate information
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Request deletion of your data (subject to legal obligations)
Data Processing & Security
Automated spam detection systems may be used to process visitor comments. We take the necessary precautions to ensure the responsible and safe handling of your data.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes or VAT upon arrival in your country. These charges are the responsibility of the customer.
Iron Saddle is not responsible for delays or additional charges caused by customs clearance procedures.
Limitation of Liability
Iron Saddle is not liable for:
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Shipping delays caused by courier services or customs
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Incorrect shipping details provided by the customer
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Losses occurring after the package is marked as delivered
We shall not be held responsible for any indirect, incidental or consequential damages arising from the use or inability to use our products or services.
Returns & Refunds
Please refer to our Return Policy for complete details.
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Returns are accepted within the specified return period
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Items must be unused and in original condition
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Return shipping costs are the customer’s responsibility unless the item is defective or incorrect
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Refunds are processed after inspection and approval of returned items
Contact Us
If you have any questions regarding these Terms of Service, please contact us:
📧 Email: info@iron-saddle.com
We are here to assist you and ensure a smooth shopping experience with Iron Saddle.
To opt out of the "sale" or "sharing" of your personal information collected using cookies and other device-based identifiers as described above, you must be browsing from one of the applicable US states referred to above.